Why am I getting an error stating that my access code is invalid?

Did you enter the access code correctly? If you need to register an access code, please make sure that you have keyed the code correctly. Access codes registered on NGL Digital Access have 14 characters and look like this: PP1B2C3D4F5G6H.  

Access codes do not contain vowels (make sure you are entering the number 0 and not the letter O, for example).

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